10 Customer Service Companies That Hire Remote Workers

Searching for the right work from home job? Whether you are a stay at home mom looking to make your way back into the working world or you need a second job to make ends meet, a work from home job may be just what you need. The thought of being able to earn money from the comfort of your home sounds appealing and it is. If affiliate marketing or E-book and online courses don’t call out to you or any of my 4 favorite ways to earn passive income for that matter, there are numerous customer service companies that offer remote opportunities. Finding a reputable company to work with can be the challenge though. I did the leg work for you so you may take your pick from…

ten customer service companies that hire remote workers on a regular basis.


1. Liveops

Liveops is a cloud-based call center company located in Arizona. This company employs more than 20,000 independent customer service agents, 10,000 virtual call centers around the world and has processed over a hundred million customer service interactions. Customer service agents businesses are in a wide range of industries including, retail, high tech, healthcare, and insurance sectors. Liveops is a flexible job that allows you to choose your own schedule as long as you commit to a minimum of ten hours per week. Most calls are inbound sales calls although there are various positions such as; roadside assistance agents and licensed insurance agents.


2. Working Solutions

Working Solutions is one of the highest-rated companies in the industry based in Dallas, Texas. The great thing about this company is that they hire independent contractors to work on a project basis, as travel consultants and for data entry positions. This company also actively seeks out bilingual agents. The positions include retail sales, technical assistance, account support, and website support. The data entry position doesn’t involve phone time. Applicants must be at least 18 years old.


3. Concentrix

Concentrix is a global business service that provides legitimate work from home opportunities. This company hires both part-time and full-time opportunities. Part-time positions range from 20-35 hours a week while full-time positions of up to 40 hours a week. In this position, you’ll be fielding calls from hundreds of large companies. The great thing about this company is that they hire nationwide except in the following states; Alaska, Maryland, Massachusetts, New Jersey, Vermont, Nebraska, Wisconsin, and Oregon.


4. Direct Interactions

Direct Interactions is a unique company that hires workers with disabilities that are not able to have a traditional job. They provide work from home opportunities for caregivers, military family members and individuals with disabilities who are unable to commute. This job is flexible and has open positions seven days a week. However, the company typically prefer that you work thirty hours a week with six hours over the weekend.


5. Amazon

Amazing is one of the biggest retail giants in this era. They are always hiring customer service associates and customer service managers. Many people don’t know that they hire agents to work remotely. In fact, they employ over 100,000 workers around the world.


5. Sutherland

Sutherland is a worldwide transformation process company that has more than sixty global operation centers with over 120 clients, 38,000 remote workers in 19 countries. The positions they are currently hiring for are tech support and sales, and bilingual customer support.


6. Transcom

Transcom is another major and global based company that offers technical support, customer care and credit management services. The amount of money you can earn with this company largely depends on the role you are hired for. You can choose to work as a full time or part-time employee. There is a slight pay difference in individuals who choose part-time work options.


7. Syke

Sykes is a multinational corporation headquartered in Tampa Florida. This company provides customer contact management services. The great thing about this company is that they work with brands across different industries. As a remote agent, you’ll be communicating with customers in different areas of the world.



TTEC offers full-time positions to experienced customer care agents. Agents are responsible for helping clients through a variety of methods including over the phone, via chat and social media. Hired employees have access to a range of web-based applications that are hosted in a remote location. Perhaps the biggest drawback of working for TTEC is that you don’t get much input into your schedule.


9. Vivint Smart Home

Vivint Home is the leading provider of Smart Home technology in the United States. They provide home security, energy management, home automation, and internet service to homes to more than a million households in the United States and Canada. They hire remote agents to satisfy customer needs and create improved experiences for their clientele. Vivint offers monthly performance incentives. The typical salary of Vivint Smart Home Sales representative is approximately $38,507 annually.


10. BCD Travel

BCD is a travel management service established in 2006 to help travel companies operate more efficiently. They employ over 11,000 employees throughout the world and generates approximately $20 million. BCD Travel is constantly hiring for corporate travel consultants and international travel consultant.


What Kind of Pay Can You Expect


Most customer service opportunities offer reasonable pay. Depending on the company you can expect anywhere between $10-$15 per hour. However, most remote customer service gigs don’t offer any health benefits. Some positions only pay contractors for the time they spend talking on the phone. These work at home customer service jobs pay on a two-week schedule through direct deposit.


How To Be Successful at a WAH Customer Service Position?


In order to get started as an at-home customer service agent, you’ll need to have a landline phone and a reliable internet connection. Remote customer gig jobs are best for individuals who are self-starters and don’t have a problem staying focused on the task at hand and is self-motivated to reach your daily goals. Remote workers have to think independently which is why it’s important that you think and act like entrepreneurs. Reliability is key as well as your ability to stick to your schedule. Ultimately, as you prove that you are a valuable member of the team you can expect to make more money.


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